Refund and Returns Policy

We always strive to ensure your complete satisfaction with our products. If you are not satisfied with your purchase, we are happy to assist you with a return or exchange under the following conditions:

1. Return and Exchange Period

  • You can return or exchange products within 14 days of receipt.
  • In case of a manufacturing defect, you have the right to return or exchange within 30 days.

2. Conditions for Returns

  • The product must be in its original condition, unwashed, and unused.
  • Original packaging and tags must be attached to the clothes.
  • For hygiene reasons, underwear and socks cannot be returned or exchanged.

3. How to Return

You can head directly to our branch for an instant exchange, or contact our customer service to arrange a courier pickup (additional shipping fees may apply unless the error was on our end).